Deleting an account is intended to remove the account and associated service data. A deleted account cannot be used to sign in again unless a new account is created.
1. Delete from the app
If you can access the Itinerak App, the preferred method is to use the Delete Account option in your account/profile area. This provides the fastest path and can authenticate the request through your signed-in account.
2. Request deletion from the web
If you cannot use the app, send an email to support@itinerak.com with the subject Itinerak Account Deletion Request.
Include the email address associated with the Itinerak account so that we can identify and verify the request. Do not send your password, authentication token, payment credentials or identity documents by email.
3. What happens after a verified request
After ownership of the account has been reasonably verified, Itinerak will initiate deletion of the account and associated service data. This can include profile information, friendship data, private messages and other account-related records maintained for the service.
4. Limited retention
Some information may be retained for a limited period or where necessary to comply with a legal obligation, prevent fraud or abuse, protect the security of the service, establish or defend legal claims, or meet another lawful requirement. Such retention does not mean that the account remains active.
5. Questions
For privacy or deletion questions, contact support@itinerak.com . See the Privacy Policy for the full explanation of Itinerak's data practices.